Privacy Policy - Illuminora
Effective Date: [Insert Date]
At Illuminora (“we,” “our,” “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services. It applies globally, including compliance with Indian IT rules, GDPR (EU), and CCPA (California, US).
1. Information We Collect
- Personal Information: Name, email, phone, company details (when you contact us or request services).
- Technical Data: IP address, browser type, device, cookies, analytics.
- Project/Client Data: Any files, media, or access shared with us for marketing, advertising, or development.
2. How We Use Your Information
- Deliver our services (web design, branding, marketing, ads, analytics).
- Respond to inquiries, proposals, and support requests.
- Improve website functionality and user experience.
- Conduct analytics, campaign optimization, and reporting.
- Comply with legal and regulatory obligations.
We do not sell your personal information.
3. Legal Basis (For EU Clients – GDPR)
- Your consent (e.g., subscribing to newsletters).
- To perform a contract (delivering services you requested).
- To comply with legal obligations.
- For our legitimate interests (analytics, marketing, service improvement).
4. Data Sharing
- Trusted third-party providers (hosting, analytics, advertising platforms such as Google, Meta, etc.) necessary for service delivery.
- Legal authorities if required by law.
- All client data shared for campaigns or projects remains confidential.
5. Cookies & Tracking
Our website uses cookies, pixels, and tracking tools (Google Analytics, Meta Pixel) to measure performance and improve user experience.
EU users will see a cookie consent banner in compliance with GDPR.
You may disable cookies anytime in your browser.
6. Your Rights
Under GDPR (EU):
- Access, update, or delete your personal data.
- Request data portability.
- Restrict or object to processing.
- Withdraw consent at any time.
- File a complaint with your local data protection authority.
Under CCPA (California, US):
- Know what personal data we collect and how it’s used.
- Request deletion of personal data.
- Opt-out of sale of personal data (we do not sell personal data).
- Non-discrimination for exercising privacy rights.
To exercise these rights, contact us at [Insert Contact Email].
7. Data Security
We use appropriate technical and organizational measures to protect your data. However, no transmission online is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purpose it was collected for, or as required by law.
9. International Data Transfers
If you are located outside India, your information may be transferred and stored in India or other countries. By using our services, you consent to such transfers.
10. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Effective Date.”